How to Deliver a World Class Customer Experience and the Role of Technology

April 01, 2019
8:00 AM - 11:00 AM
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Kleinhan's Music Hall
3 Symphony Circle
Buffalo, NY 14201
Venue website

InfoTech WNY proudly presents this world class presentation by Dan Cockerell.  Dan will draw upon his extensive Disney career with relevant examples and inspiring storytelling.  Your ticket includes a 90-minute presentation with extra time for Q & A that will be part of a live podcast with Jody Maberry.

Location: Kleinhans Music Hall, 3 Symphony Circle, Buffalo, NY 14201

Event Schedule

8:00 a.m. Check In and Continental Breakfast catered by Oliver's

8:30 a.m. Doors open to the Main Stage (reserved seating for Sponsors)

9:00 a.m. - 11:00 a.m. Dan's presentation plus podcast


$75 InfoTech WNY / BNSME Members 

$95 Non-Members

Discounted Rates available when you purchase ten (10) or more tickets


BNHRA Events:

For a full list of BNHRA events only, please check out the BNHRA Events List!


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